Navigating the Remote Landscape with LogMeIn Central
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big …
Starting at $80 per month
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What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…
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Popular Features
- Screen sharing (87)9.696%
- Over-the-Internet remote session (92)9.696%
- File transfer (91)9.292%
- Remote management of servers & workstations (84)8.282%
Reviewer Pros & Cons
Pricing
LogMeIn Central
$80
Cloud
per month (minimum 25 computers)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $80 per month
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
LogMeIn Central by GoTo Video
LogMeIn Central | Product Overview
LogMeIn Central by GoTo Competitors
LogMeIn Central by GoTo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
LogMeIn Central by GoTo Downloadables
Frequently Asked Questions
LogMeIn Central by GoTo starts at $80.
TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.
The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Reviews and Ratings
(160)Attribute Ratings
Reviews
(1-25 of 28)Companies can't remove reviews or game the system. Here's why
January 08, 2024
LogMeIn Central review
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS devices. LogMeIn Central is also used to check up on the status of machines and file transfer.
- Remote control
- Remote restart
- File transfer
- Looking over a user’s shoulder to troubleshoot
- Lower cost plans
- A better interface from Chromebooks
- The ability to fully control more types of devices
I've used LogMeIn Central by GoTo for six years. It was recommended to me by an IT professional. It's reliability was a life saver during the pandemic. In our fast paced world it's no longer practical to travel to clients this is a reliable fix for that. It's also good if you provide software support or other troubleshooting.
- Web based client easy to use
- Extremely reliable
- Great support
- Easy setup
- Needs a little tweaking to install on a Windows 11 computer
- Graphics on LogMeIn Central by GoTo client could be clearer
- Can be frustrating on an unstable connection
I have several companies that I have installed LogMeIn Central by GoTo that we use to remotely manage all company computers in one interface. We can look at cpu usage, installed software etc when troubleshooting end users. It is a all in one platform to manage small to large enterprise organizations.
- Organize computer into groups
- Remote management and inventory
- Trouble shooting issues
- send and receive files
- Cost
- speed
- screen resolution sometimes is an issue especially with smaller notebook screen size
- Audio is sometimes and issue where the audio is not in sync.
January 14, 2023
Does LogMeIn Central Live Up to the Hype - YES it Does!!
We use LogMeIn Central for consultants and users outside our domain to be able to access a virtual machine on the domain. Some users use it for WorkFromHome, while others use it for support purposes. We don't want personal computers on our domain or any computer/device that isn't on our domain that we can manage to log into our network via VPN. This was an issue with some of our contracts as organizations utilizing our services wanted to be sure that our network was secure. LogMeIn Central provides that work-around we need to keep our network secure while still being able to continue business as usual.
- Access to Virtual Machines inside network
- Ability to turn the PC back on
- Black out screen on PC you're remoting into for privacy
- Gives me, as the admin, the ability to see who is logged in and I am able to remotely connect to machines as needed for support
- Audio issues for remote pc to your pc on central (works on pro)
- I've had some issues with remoting from PC to Mac in the past
- Would like to see an invisible connection to a PC within LMI as an admin to monitor outside contractors usage.
December 22, 2022
LogMeIn Central - a good tool for your company
Score 8 out of 10
Vetted Review
Verified User
Central is the software we use to provide remote support to our company's internal users. Before using Central, remote access was slow and delayed which caused some problems during the service, among them, when Windows requested Administrator access the resolver agent could not enter his credentials. With Central this was solved, making the service much easier, besides all the service being audited
- Fast remote access, no delay and no problem with computers with two or more screens
- You can draw on the user's screen, lock the keyboard and mouse, and all of it is software that has logs for auditing
- Central, also provides silent installation and helps with scripting for GPO enforcement which is a plus when working with multiple users
- Lists all the computers in your domain that have the tool installed, just click on the desired computer to connect
- Can remotely access the computer without the user noticing (hidden)
- It could pull up the user's login in addition to the hostname
- Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
- Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
October 06, 2022
Central is a integral part of our helpdesk tools
We primarily use Central to remote into workstations / laptops on our network. It does an amazing job at this and is unmatched by any other product that performs a similar task. We added the patch management and security modules and were disappointed in those offerings. The security module is based on bitdefender, which is top tier AV module. However, the Central offering of this product is lacking many of the things that make bitdefender an amazing security product. Scaled down for Central, it is subpar in my opinion. The patch manager is a little less that average and does a fair job. But if you are looking for a more complete system that scans the entire system for vulnerabilities, then you should search for a better solution. The Central basic offering is where we are going to return our licensing to since that is where Central excels and has the most value. I don't really consider Central a fully developed remote monitoring software offering.
- Remote access to systems
- transfer files between host and client
- remote access to system resources
- remote shutdown and restart
- patch management
- security / av
- reporting and monitoring
May 24, 2022
Great Remote Capabilities
We typically use central to remote into agents' computers to assist them with setup during training or to have engineers assist us with issues we don't understand. Central is utilized for us to more easily work together without using screen share in a program like Zoom where we can't take control of our agent's desktop.
- Easily connects
- Assists with installation and training remotely
- Allows us to troubleshoot issues that are out of our scope of expertise
- Is easy to navigate
- Messy display on main screen
- Stealth mode is a little unnerving with privacy (which I understand is necessary for opsec)
- A bit pricey for smaller companies
September 25, 2021
LogMeIn Central for remote support
We have used LogMeIn Central [for] 6 years. We used it across our whole corporation. Our primary goal is to support users remotely. It is a big challenge when you are supporting users who are in remote offices or working from home. We decided to look into solutions [when] we came across LogMeIn Central, [they] addressed our remote support issue.
- Remote screen sharing and mouse control
- Device management
- Application install
- Remote screen and mouse performance
- Connectivity issues
- LogMeIn client install could be better
July 13, 2021
LogMeIn Essential for Remote Employees
LogMeIn Central has always been an essential tool used by our organization over the last 10+ years mainly to enable remote users to connect to their office computers instead of VPN where the company computer management is much easier and safer to perform. Having remote users utilize their office computers for their daily tasks makes it easier to perform upgrades, updates, and security management on their office machines only.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
- Enable users to remote connect to their office computers
- Provides an fast and easy remote support solution
- We can provide remote trainings individually
- Gives control to what each user can access
- Fast and easy to remote transfer files
- Full access to remote machine to perform reboot
- Multi monitor support
- High security
- Easy deployment and computers management
- Remote access to support computers via phone and tablets
- It would be interesting to have two users to connect at the same machine remotely
- Speed lags tremendously on MAC computers
July 07, 2021
LogMeIn is absolutely the best software I use!
I use LogMeIn Central on my home computer to work remotely. I am the only staff person who is using this program. The other staff used Dropbox, but they can't access all of their information like I can with LogMeIn. This program makes it like I am sitting in front of my work computer. It enables me to access my C drive, where I store confidential information that I do not want other people to have access to.
- It truly makes it like you are sitting in front of your work computer
- It allows you to have access to all of your programs, printers, etc.
- It enables me to access my payroll information that I have stored on my C drive
- They could improve the function to reconnect when you time out. I have to totally quit the program and log back in.
- They could improve the switching between screens. I would like to have the screens side by side instead to using the monitor button on the top to switch.
- They could make it more difficult to accidentally enter the administrator's screen, which I have done multiple times.
LogMeIn Central is my go to remote management tool. This lightweight tool is one of the most stable and dependable remote management tools in my arsenal. As my primary remote tool, I find the system easy and intuitive to use, very secure and a high level of support is available in the rare instances I need it.
- LogMeIn provides stable remote access
- LogMeIn takes security very seriously. Their client connects via secure channels and they offer multifactor authentication—a must in today's threat landscape.
- A recent account update has brought many of the standard Pro features to LogMeIn Central—like file sharing, screen sharing, remote printing and the like.
- Price. I mentioned the new account features, well those were forced, and the price of the system effectively doubled. More warning and choice would have been appreciated.
- They should look more at a client-less way to provide the remote access.
- The client should auto-update without intervention.
October 23, 2020
LogMeIn Central - easy, fast and powerful
The IT Department uses LogMeIn Central for remote endpoint management, inventory and patching.
- Remote access.
- Inventory.
- Software updates (Patching).
- Software updates (Patching).
December 24, 2019
My Review of LogMeIn
LogMeIn Central is used by staff in our company, and I also use it to remotely support our clients outside of the company with their IT issues.
- In my opinion, the quality of the screen display with LogMeIn is superior, particularly in CAD and Engineering applications.
- The LogMeIn company is approachable.
- Improvements could be made to the discrepancy that exists with handling Passwords in the LogMeIn Client, and when accessing remote systems through a browser. Currently, these are handled differently. The password is most definitely correct, but with one way it will work, but in the other, it will be wrong, and the result is that you are locked out of access to the remote until the system times out. I have historically always used a cut and paste to save complex passwords when accessing remote sites from a Browser, and this has been reliable in the past. Now that I am also using the LogMeIn Client on some systems, in my experience, it is that the trailing white space at the end of the password is not being removed. Remembering complex and long passwords without using a Cut and Paste is impossible.
- The models for the marketing and pricing of the LogMeIn PRO, Central and Ignition products could be more integrated. In my case, supporting remote clients on a one-off basis would be considerably improved if I had access to Ignition as a part of the package instead of having to talk the client through the installation to then be able to access their system for a one-off use. Also, we would not need to be subscribing to as many seats in Central as we now do.
September 06, 2019
LogMeIn Central is a strong, reliable, and effective remote access and support solution
We use LogMeIn Central to help provide IT technical support all employees, local and remote.
- Remote control and screen sharing.
- Virus Monitoring.
- File system access.
- Service management.
- More granular licensing options to allow for fewer users but more functionality for the same cost. We only use half of the license count but could really use the features on the next licensing level.
September 05, 2019
LogMeIn Central - Great for Business!
We use LogMeIn Central to manage laptop computers out in the field. We are able to assist employees troubleshooting their computers remotely or share a screen to consult on a project. Using LogMeIn Central allows all employees to connect to a server. We are able to save and share files. For other businesses, we are able to provide ad-hoc support. Overall, LogMeIn Central allows for us to work remotely more effectively.
- Connecting to Server
- Remote Access
- Mobile Access
- Security
- Support
- Adding mobile capabilities to connect to the server and "SAVE" back to the server using Microsoft applications by partnering with them... Always need to save file to Dropbox or other cloud service instead of connecting and saving directly through LogMeIn Central.
August 30, 2019
LogMeIn Central User Experience
We use it to access computers across our organization and in other organizations remotely. It enables fast, efficient access from around the world without having to go onsite. It is available from PCs and mobile devices, giving a lot of flexibility. We also use it to securely transfer files between locations.
- Remote access with quick screen refresh
- Remote restart
- Transfer files securely
- Secure access
- Remote support
- Cost could be lower
- Ability to have multiple users share the screen simultaneously
- Linux support
August 28, 2019
LogMeIn Saves the Day...Again!
I use LogMeIn almost every day. We have 6 restaurants, plus our tortilla factory. It helps me help my employees. I can log on to their computers and see issues they are having with On-Orientations, Excel spreadsheets, changing passwords, and many other issues. I also use it to log into certain systems to reprint reports. It also allows me and my IT department to run important updates.
I love the documents feature. If I just need to update a document, I can access their files without ever "logging on" to their computer. This is a quicker way to update things but helps if the computer is in use by a manager.
I love the documents feature. If I just need to update a document, I can access their files without ever "logging on" to their computer. This is a quicker way to update things but helps if the computer is in use by a manager.
- Ease of access.
- Secure, I get an email if someone accesses it with the wrong password.
- I love the document transfer option.
- There is a slight delay, but that is expected or could be our system.
- Cost. I think I would prefer it monthly instead of yearly.
- The header at the top of the screen bothers me b/c it is in the way when logged into a different computer. Easily movable, but I hate it.
August 28, 2019
LogMeIn - a winner in all regards!
LogMeIn is both a support and training tool for me, it enables me to perform remote maint. on computers and resolve many issues without having to dive to remote locations. Additionally, I use it to perform remote training sessions allowing me to guide and direct a remote user through training. it is being used enterprise-wide with great success.
- High availability and accessibility both via computer and mobile device.
- The use of dual authentication allows me to sleep soundly at night knowing that the tool is secure.
- The ability to allow delegates to access the account.
- I don't have any suggestions here.
LogMeIn Central is being used by my IT/Tech department to increase accuracies, efficiencies, and securities in all of our other departments at the company.
- Versatility
- Accuracy
- Ease of Use
- Innovative
- Reliable
- 3rd party antivirus management
- Their new LogMeIn Antivirus Security Suite. It's off to a good start but needs to be proven in the industry before pushed to the company and customer machines in real-time
- Mac LogMeIn Central functions are lacking for "behind the scenes" items that you can do. You can probably do them with terminal commands but why not setup some GUI templates that are easier to use?
- LogMeIn needs a stronger MDM presence for both Windows and Mac devices
June 01, 2019
LogMeIn Central is the amazing!
I use LogMeIn Central to work with remote computers when I receive a request for service. LogMeIn Central is currently used only in our department but it is extremely useful as it allows me to fix problems quickly and easily without ever leaving my office. It also provides me with stats from client computers that help me keep them in good health and also to fix problems that are happening before they're even reported by the clients.
- LogMeIn Central excels at accessing computers remotely. I can blank the remote screen for privacy which is useful when you have to access sensitive data and you don't want the person on the other end to see it.
- LogMeIn Central with remote desktop also allows you to lock the keyboard and mouse to prevent the remote user from accidentally clicking on things while I work with their computer. I use this feature a lot.
- LogMeIn Central also has this neat feature to access a files on a remote computer without ever using remote desktop. You can send large files to the remote computer or retrieve them without stopping the remote user from getting their work done.
- If there's a password set up on a client computer, when you're installing LogMeIn for accessing it remotely, it will take the user's username and password. So when you try to access it remotely, you'll have to provide those. If you want to set up your own, you'll have to remove the user's password before install. I wish this was optional during install.
May 31, 2019
LogMeIn Central gets the job done.
We use LogMeIn Central to provide remote support on PCs that we manage. Unattended remote access allows us to fix things after hours. The automation of PC checks and Antivirus is a big plus for us.
- Remote access works flawlessly
- Remote printing and multiple monitor support are very helpful
- PC status reports are very helpful in heading off problems
- The ability to Wake On Lan needs improvement
- Flexibility in pricing is problematic unless you directly charge clients to cover the cost
May 30, 2019
Excellent product with exorbitant pricing
I am the primary user, accessing multiple PCs daily across our 8 locations to help troubleshoot or resolve an issue. I also frequently use it from home when I am working at night so I can have access to the machines without interfering with the branch operations. I have granted user access to approx 8-10 employees who access their own machine when off site, plus another 2 people who have access to all PCs for assistance when I am not available.
- LogMeIn excels at the remote desktop portion, especially when using LogMeIn Client for immediate access without a browser.
- File transfer has been an incredible time saver, which is something I thought I would never even use.
- The primary web interface has a ton of ways to view the status of any of my machines, although that can get complicated.
- It should be easier to initiate a remote reboot. It can't be done from LogMeIn Client, you have to open the website, login to the selected PC and go through a menu tree to get to advanced options and reboot preferences. Often it has been easier to just reboot the thing when I am logged in remotely and let the remote session lock up than to go through the rest of it.
- Antivirus should be more automated. I have installed to machines multiple times only to log in later and learn that the product wouldn't update without local (or remote) interaction, could not just be deployed, installed, updated and run all from the home screen.
- Should simplify the wake on lan functionality to interface with Windows without booting to BIOS locally.
May 30, 2019
LogMeIn to the Rescue!
We use LogMeIn Central on a daily basis to support users spread across multiple locations. Our IT department uses it to remotely connect to user machines in order to diagnose issues as well as show users how certain software functions work. It allows us also to get a quick view of up to date Windows and AntiVirus status.
- Easy
- Quick
- Trusted
- Improved connection time
- More remote controls
- Allowing a new chat windows
May 30, 2019
Worth a try! Easy to use!
LogMeIn is used as a gateway to enable many of our users to work from home during bad weather or other events that would keep them from the office. We also use the software for managing some remote infrastructure
- Ease of use
- Intuitive
- Quick deployment
- Cost transparency year over year
LogMeIn Central is a extremely valuble asset to our IT department. 40% of our work force works remotely. They are never in the office, so when they have an IT related issue we need to be able to see their machine to diagnose and repair any issue they may be having. Using Central gives us easy access to the users machines where we can take control and fix the issue quickly for them. We also use Central in pushing out new software and updates of current software. We use Central to monitor virus protection and Windows updates. We did trials of 5 different brands of software that is similar and none matched up with LogMeIn. We have used the software for 2 years now and with the advancments that are coming I see no reason to even look at any other options. LogMeIn Central is our go to software for our IT professionals.
- Remote access to machines to allow technicians to fix issues.
- Push out Windows updates to machines in need of updates.
- Reporting on user activity and computer activity.
- Set up alerts for any issues related to machines such as power outages on servers.
- Deployment options that tie directly to Active Directory to allow easier roll outs.
- AV protection from LogMeIn. (I know it is coming)
- Easier client updates for LMI software installed. No user interaction.